As a software development company, we understand that clients may have concerns about refunds and
cancellations, which is why we have developed a comprehensive policy to address these issues. Our policy is designed
to protect both the interests of the company and our clients, and we believe it provides a fair and transparent framework
for all parties involved.
This Refund & Cancellation Policy applies to the Technogigz Solutions
Cancellation Policy:
We understand that circumstances may arise that require a client to cancel a project before it is completed. Therefore, we allow clients to cancel the contract with the company at any point before the commencement of the project without any cancellation fee. However, if a client cancels the project after the commencement of the project, a cancellation fee will be charged based on the percentage of the project completed.
The cancellation fee is based on the amount of work completed and the time and resources invested by the company up to that point. The cancellation fee is calculated on a pro-rata basis, and the exact percentage charged will depend on the stage of the project at which the cancellation occurs. This fee helps cover the costs associated with the work already completed and the resources invested by the company.
Refund Policy:
Once the project has begun, and the client has approved the signed documents for each milestone, we do not provide refunds for any services. This policy is in place because once a milestone is approved, it is considered final and non-refundable. This is because the time and resources required to complete the milestone have already been invested by the company, and we cannot recover those costs.
However, we understand that there may be disputes regarding the quality or functionality of the work delivered. In such cases, the company will work with the client to resolve the issue to the best of our abilities. This may involve redoing the work, providing additional services, or offering a partial refund, depending on the nature of the issue.
It is important to note that our refund and cancellation policy is clearly outlined in the contract, which clients are required to review and sign before the commencement of the project. We encourage clients to read the policy carefully and ask any questions they may have before signing the contract.
In conclusion, our policy is designed to be fair and transparent for both parties. We understand that refunds and cancellations can be a source of anxiety for clients, and we want to ensure that our clients feel comfortable and confident in their decision to work with us. Our goal is to provide high-quality software development services and build long-term relationships with our clients, and we believe that our policy helps us achieve this goal.
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